Privacy Policy
EasyBooking is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights as a user.
We do not sell personal data
1. Information We Collect
When you use EasyBooking, we may collect the following information:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity | Full name, CNIC/Passport number | During booking |
| Contact | Phone number, email address | During booking or account signup |
| Booking | Dates, room type, property name, stay details | During booking |
| Payment | Payment method reference, transaction ID | During payment |
| Technical | Device type, IP address, browser logs | Automatically during platform use |
2. How We Use Your Data
Your information is used for the following purposes:
- Booking processing — to confirm and manage your reservation
- Customer support — to respond to your queries and resolve issues
- Fraud prevention — to detect and prevent unauthorized transactions
- Legal compliance — to meet obligations under applicable law
- Service improvement — to understand usage patterns and enhance the platform
- Communication — booking confirmations, updates, and support responses
3. Data Sharing
We do not sell personal data. Data may be shared only in the following limited circumstances:
- With hotel partners — your booking details (name, dates, contact) are shared with the property you have booked to facilitate your stay
- With legal authorities — when required by applicable law, court order, or government regulation
- With payment processors — transaction references for payment verification and fraud prevention
4. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, and as required by applicable law. Booking records may be retained for financial and legal compliance purposes.
5. Security
EasyBooking implements technical and organizational measures to protect your data:
- Encrypted data transmission (HTTPS)
- Secure server infrastructure
- Access controls and authentication requirements for staff
- Device/IP logging for fraud detection
6. Cookies & Tracking
EasyBooking may use cookies and similar tracking technologies to maintain sessions, analyze platform usage, and improve user experience. You can control cookie preferences through your browser settings.
7. Your Rights
As a user, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where legally permissible
- Withdraw consent for non-essential data processing
To exercise these rights, contact us at info@easybooking.live.
8. Changes to This Policy
This privacy policy may be updated from time to time. Material changes will be communicated to registered users via email.
9. Contact
For privacy-related queries: info@easybooking.live