easybooking

Team Management

Add staff members to help manage your property on EasyBooking. Each team member gets role-based access appropriate to their responsibilities.

Staff Limit

Each hotel account can add up to 3 staff members in addition to the primary account owner.

Need more staff access?

If you require more than 3 additional staff accounts, contact EasyBooking support at info@easybooking.live.

Available Roles

RoleAccess LevelTypical Use
ManagerFull portal access except billing and bank detailsFront desk manager, general manager
SupportBookings, guest communications, calendarReservation staff, guest relations
HousekeepingHousekeeping tasks and room status onlyHousekeeping supervisor, room attendant

Adding a Team Member

  1. Go to Account → Team in the sidebar.
  2. Click Add Team Member.
  3. Enter the staff member's name and email address.
  4. Select their role (Manager, Support, or Housekeeping).
  5. Click Send Invite. The staff member will receive an email invitation to join the portal.

Removing a Team Member

To remove a staff member from your team:

  1. Go to Account → Team.
  2. Find the staff member in the list.
  3. Click the Remove button next to their name.
  4. Confirm the removal. Their access will be revoked immediately.

Account Owner vs. Team Members

FeatureAccount OwnerTeam Members
Manage bookings✓✓ (Manager, Support)
Edit property info✓✓ (Manager only)
View finance & reports✓✓ (Manager only)
Manage bank details✓✗
Add/remove team members✓✗
Housekeeping tasks✓✓ (All roles)
Create deals & promos✓✓ (Manager only)

Security Best Practices

  • Only grant Manager role to senior, trusted staff
  • Remove team members promptly when they leave your organization
  • Use the Housekeeping role for staff who only need room status access
  • The account owner should keep their login credentials secure and private